At Hawkinc LLC, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.
2. Return Process
To initiate a return, please contact our customer service team at michael.tseng@hawkfixparts.com. We will provide you with a return authorization and instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
4. Non-Returnable Items
Some items are non-returnable, including:
5. Exchanges
If you need to exchange an item for the same item, please contact us for assistance.
If you have any questions regarding our refund and return policy, please reach out to our customer service team.
